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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for busy mornings and relaxed meal moments, the Zilpoo 6 Pack brings together utility and comfort in a compact, lightweight design. Each mug holds 20 ounces, the perfect size for a hearty bowl of oats, a comforting cup of soup, or a helping of cereals. The set arrives with six mugs and vented lids that snap on securely, offering a tidy, ready-to-use solution for households, dorms, or office kitchens.
From the moment you lift one, you’ll notice the smooth, BPA-free plastic that feels sturdy in the hand. The built-in handle remains cool to the touch even when the contents are piping hot, making it easy to grab, carry, and sip without the need for a separate mug. The mugs are lightweight yet durable enough for everyday use, and they stack neatly for compact storage when not in use.
Real-life moments where these mugs shine include quick oatmeal in the morning, reheating last night’s leftovers, or keeping a desk-side cup ready for a warm, comforting meal. The vented lid design helps minimize splashes when you heat contents, while the sturdy handle allows for a secure grip as you move from microwave to table.
While the lids are designed to snap on securely, they are not marketed as leak-proof for transport in lunch bags. Use them for reheating and enjoying meals at home or the office, and you’ll likely appreciate the balance of practicality and portability. Overall, Zilpoo’s 6-pack offers a straightforward, reliable option for everyday meals and quick reheats, with a focus on comfort, ease of use, and easy cleaning.
Q: What is included in the Zilpoo 6 Pack Soup Mug set?
A: The set includes six 20-ounce mugs with vented lids that snap on. They’re microwave-safe and dishwasher-safe, BPA-free for everyday use.
Q: Are the lids leak-proof for carrying in a lunch bag?
A: Lids snap on tightly but are not leak-proof for lunch bag transport.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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