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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The ZENS Sake Set with Warmer blends a tactile embossed ceramic surface with a clear glass line, offering a visually balanced centerpiece for hot or cold beverages. The matte finish invites touch, while the glass reveals the color and clarity of the sake, creating a small ritual at home.
Within the sturdy gift package, you’ll find:
The glass warmer pot is made from heat-resistant borosilicate glass, allowing you to add hot water or ice without fear of quick temperature shifts. This opens possibilities for different sake flavors and presentation styles, from a steaming pour to a cool, reflective sip.
In Japanese culture, sake is part of ceremonial gatherings and shared moments. This set honors that heritage with a cohesive look that blends matte ceramic and clear glass, inviting you to slow down and enjoy the moment. The included cotton towel helps keep service neat as you pour and share.
All pieces are securely cushioned in molded foam inside a sturdy gift package, making it a thoughtful present for special occasions or a "sake of the month" spotlight. The clean lines and natural textures fit a range of table settings.
Q: What is included in the ZENS Sake Set with Warmer?
A: The set includes an embossed ceramic sake bottle with wood lid, warming stove, glass warmer pot, six cups, and a cotton towel.
Q: Is the glass warmer pot suitable for both hot and cold sake?
A: Yes. The borosilicate glass is heat resistant, supporting hot water additions or ice for varied sake presentations.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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