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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
VoChill is a radically cool wine tool designed to chill wine directly in the glass. It preserves aroma and character while maintaining a steady cool temperature. No inserts into the bottle, and no metal or plastic taste or smell to compromise the moment. Whether you’re entertaining indoors, relaxing, or enjoying an outdoor gathering, VoChill pairs beautifully with your stemware and your mood.
The core feature is the Refreezable Chill Cradle. It actively chills the glass, with magnets providing a smooth, secure connection between parts. The system is designed for most standard stemware and does not require a separate tumbler. If you want a champagne-ready setup, a coupe glass can elevate the experience. Note that VoChill may not fit glasses with extra-long stems, flat bottoms, or extra-large bowls.
Long-lasting temperature control means you can enjoy several chilled glasses over an evening. Indoors, cooling lasts well over an hour; outdoors in shade, up to about 45 minutes per glass. You control the chill level by removing the glass for less chill or leaving it in for more.
VoChill works with whites, rosés, sparklings, and even reds that are moved toward cellar temperature to reveal different aromas and textures. This is a thoughtful enhancement, offered as a possibility rather than a guarantee, to support your preferred tasting moment.
Designed in Austin, Texas, and made in the USA, VoChill uses durable materials and strong magnets for a reliable connection. It’s engineered to endure regular use and invites effortless entertaining.
Q: How does VoChill Stemmed Wine Glass Chiller work?
A: VoChill uses a refreezable Chill Cradle and magnets to actively chill the glass without touching the wine.
Q: Which glasses can VoChill fit?
A: VoChill fits most standard stemware shapes and sizes, though extra-long stems or very large bowls may not be compatible.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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