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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The STARRY Coffee Mugs form a cohesive 6-piece set designed to enhance your daily rituals. Each mug holds 16 ounces of your favorite brew, ample space for an Americano, a generous latte, or a comforting cup of tea. The result is a balanced pairing of ergonomic feel, visual charm, and practical performance that fits into busy mornings or relaxed weekends alike.
Crafted with a lead- and cadmium-free KLC glaze, these mugs emphasize safe, confident use for daily beverages. The glaze is fused at high temperatures to create a dense, non-porous surface that helps maintain color and texture even with repeated heating in the microwave. With a low water absorption rate, cleaning stays straightforward and the risk of surface staining is reduced, supporting long-lasting appeal.
Every piece bears one-of-a-kind color variations born from the kiln-transformed glaze. The result is a set with subtle, natural differences that feel artisanal without sacrificing durability. Thick ceramic walls contribute to natural insulation, helping drinks stay warm longer while you savor each sip. The combination of substantial form and refined glaze gives the mugs a sturdy, premium presence on any table or desk.
Beyond daily use, this 6-piece set doubles as an inviting gift. Its elegant green glaze and timeless silhouette make it suitable for birthdays, housewarmings, weddings, or holidays. Pair the mugs with a coffee or tea assortment to craft a thoughtful, ready-to-use present that can fit a range of tastes and routines.
Whether upgrading your own mugs or selecting a thoughtful gift, the Vancasso STARRY set blends practical performance with a touch of handmade charm. While results may vary with personal routines, the mugs are designed to complement a wide range of beverages and moments.
Q: What’s included in the Vancasso STARRY Coffee Mugs Set?
A: A 6-piece collection of 16oz ceramic mugs in green, designed for versatile hot or cold beverages.
Q: Why choose these mugs for daily use?
A: Thick-walled construction and kiln-fired glaze offer reliable insulation and a durable surface for repeated washing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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