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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Urnex Cafiza professional cleaning tablets are designed for busy cafés and dedicated home setups alike. This jar contains 100 tablets, with each tablet weighing 2 g, offering a convenient, ready-to-use solution for routine maintenance of espresso equipment.
The formula focuses on removing coffee residue from critical pathways such as group heads, valves, and delivery lines. The tablet form provides simple, controlled dosing into the delivery chamber or directly into the group head, helping you perform cleaning cycles with minimal guesswork. Cafiza is flexible enough to support use with traditional espresso machines and can be used for backflush cleaning on compatible systems.
For a broader care routine, Cafiza is designed to be compatible with other Urnex products, including Dezcal Activated Scale Remover, Rinza Milk Frothier Cleaner, Rinza Milk Frothier Cleaning Tablets, and Scoops. This compatibility enables a cohesive approach to equipment care, covering residue removal, scale prevention, and milk frother cleanliness when used as directed.
Insert one tablet into the delivery chamber or group head, run a cleaning cycle, then flush with fresh water. Rinse thoroughly and inspect for clarity. With regular use, Cafiza helps keep internal pathways clear and support steady performance in your espresso workflow.
For daily maintenance in busy venues or at-home setups, Cafiza offers a professional-grade cleaning solution that simplifies routine care. The 100 tablet jar provides a dependable supply, while the 2 g size allows scalable dosing across different machines. For a broader care plan, pair Cafiza with Dezcal and Rinza products to address scale removal and milk frothing cleanliness as part of a balanced routine.
Q: What is Urnex Cafiza used for?
A: Cafiza cleans espresso equipment by removing coffee residue from group heads, valves, and lines; suitable for backflush and routine maintenance.
Q: Are Cafiza tablets compatible with different espresso machines?
A: Yes, Cafiza tablets are available in multiple sizes to suit many full-automatic and traditional machines.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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