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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for active kitchens, the TAILI sponge holder blends durable materials with a smart, space-saving design. Built from rustproof aluminum and finished to resist moisture, it helps keep the sink area tidy even in daily, wet conditions. The highlight is a patened suction cup that leverages a bio-inspired octopus suction principle with a flexible TPE grip, offering dependable attachment on smooth surfaces without nails or glue.
Imagine a quick, tool-free setup that lets you reposition the caddy as your sink layout changes. In seconds, you can press the suction cup to expel air, creating a secure hold. When you need to relocate or remove it for cleaning, you can do so without leaving residue behind. This adaptability is especially useful in compact kitchens where counter space is at a premium and sponges, brushes, and stoppers need a dedicated home near the sink.
Overall, the TAILI Sponge Holder offers a practical, no-fuss approach to organizing kitchen tools near the sink. It supports easy access, keeps items air-dried, and adapts to different layouts—making it a useful addition for daily routines in homes that value tidy, efficient spaces.
Q: How strong is the suction cup, and can I reposition it after installation?
A: The suction cup uses a bio-inspired octopus design and holds up to 11 lbs; it can be relocated easily without residues.
Q: Which surfaces are best for installation?
A: Best on smooth, non-porous surfaces like metal, glass, tile, or acrylic; avoid rough textures.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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