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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Swissmar Lugano 9‑piece fondue set blends classic Swiss design with practical performance. The cast iron pot, thick and sturdy, holds heat evenly as you melt cheese, chocolate, or caramel. An enamel interior makes cleanup friendlier, while the bright cherry red finish adds a welcoming glow to your table. When the first forkful melts and the aroma rises, you may feel a cozy mood settling over the room, turning a simple dinner into a small celebration of togetherness.
The Lugano set is built for hands-on conviviality. The cast iron pot distributes heat steadily, reducing hot spots so you can work toward a smooth, consistent melt. The enamel interior wipes clean easily after a night of dipping, while the included rechaud, tray, and dedicated burner keep the pot steady and at a gentle simmer. With six fondue forks that feature faux‑wood handles, sharing feels effortless and comfortable, and the included recipe card offers ideas to kick off your fondue journey—whether cheese, chocolate, or dessert‑style dips.
Beyond traditional cheese fondue, this set shines as a chocolate or caramel fondue centerpiece, a warm dip station for sauces, fruit, or bread, and a stylish table feature that suits casual family meals or more festive gatherings. The sturdy pot works well on stovetops and in ovens, allowing you to adapt setups to your kitchen and table layout. The enamel interior simplifies post‑dish cleanup, while the cherry red finish adds warmth and a touch of drama to your dining room.
Packaged in a refined box, the Lugano set makes a thoughtful host gift for fondue lovers, new homeowners, or anyone who enjoys entertaining. The finish adds a welcoming accent to kitchens and dining spaces, inviting guests to gather. To keep the enamel and cast iron in top shape, hand wash after use, dry thoroughly, and follow product guidelines for heat sources. The set’s timeless design helps it fit with a variety of table styles—from cozy, casual evenings to more formal celebrations.
Q: What meals can I melt with the Swissmar Lugano Fondue Set?
A: Cheese, chocolate, and caramel are ideal options for melting in the Lugano set; it supports smooth, even melts near the table.
Q: Is the cast iron pot easy to clean after use?
A: Yes—the enamel interior eases cleaning; hand washing is recommended to maintain the finish.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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