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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for tea lovers who value flavor, comfort, and simple rituals, this 400 ml ceramic mug blends clean lines with a warm wooden handle. The smooth inner wall guides every swirl, making it easy to enjoy the aroma and color of your brew without spills.
The blue glaze adds a calm, inviting feel to your desk, balcony, or kitchen, while the sturdy construction supports daily use. Whether you pour hot water on a quiet morning or enjoy a late afternoon cup, the Tomotime cup stays approachable, practical, and easy to care for.
The mug is crafted from ceramic with a smooth inner surface that makes stirring and cleaning straightforward. A wooden handle provides a comfortable grip and a natural contrast to the cool glaze. The infuser is ceramic and removable, so you can switch between loose tea and tea bags with ease.
Inside, the 400 ml capacity is ideal for a full cup, and the exterior blue glaze conceals fingerprints for a cleaner look between washes.
Care and use tips: remove the filter when needed and wash by hand or in the dishwasher if preferred. Avoid microwave heating to protect the wooden handle. Enjoy the visual appeal of the blue ceramic as you sip, sip, sip.
Designed with everyday rituals in mind, this cup blends form and function. The removable filter, heat-aware lid, and comfortable wooden handle address common tea moments, from quick breaks to peaceful evenings. The blue ceramic finish adds a touch of serenity to any space.
Q: What occasions is the suyika Tomotime Tea Cup best for?
A: Ideal for office tea breaks, study sessions, or relaxing moments on the balcony; its 400ml capacity suits a standard tea ritual.
Q: Is the filter dishwasher safe and does the lid help keep tea warm?
A: Yes, the ceramic filter is removable and dishwasher-safe; using the lid on top helps keep tea warm.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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