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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Sursip 24 oz Insulated Cup with Handle blends rugged durability with everyday practicality. Built from food-grade 18/8 stainless steel, this tumbler resists dents and drops while offering a clean, toxin-free surface for your drinks. Its double-wall vacuum insulation helps minimize outside condensation and supports temperature control, making it a versatile companion from morning coffee to afternoon water.
Additional design choices enhance everyday use. The matte powder coating provides a confident, comfortable grip, while the sweat-proof exterior helps keep hands dry and surfaces free from moisture. A thoughtfully sized bottom ensures compatibility with most car cup holders, supporting on-the-go lifestyles, commutes, and road trips.
This insulated cup is BPA-free and odor-free, so you can enjoy fresh drinks without background flavors. The leak-proof technology paired with two lids reduces the worry of spills during travel, office routines, or camping adventures. Its modern styling makes it a reliable gift option for friends, family, or coworkers who value reliable temperature control and easy maintenance.
Care and quality matter. The Sursip design emphasizes practical use across car, home, office, and outdoor settings, with service options available if you ever need assistance.
Q: What occasions is the Sursip 24 oz insulated cup best for?
A: Ideal for travel, work, camping, or home use; helps maintain beverages at a preferred temperature for hours.
Q: Is the cup dishwasher safe and BPA-free?
A: Yes, BPA-free and dishwasher-safe, with a leak-proof lid option for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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