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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for the modern home, the NiuYichee 2-pack combines natural diatom mud with plant fiber to deliver a fast-drying, highly absorbent surface. The grooved stripes guide moisture toward the core, helping countertops stay dry and presentable from the bathroom sink to the vanity shelf.
Materials and construction emphasize a lightweight, durable feel. The surface rests on soft silicone footpads that improve grip on smooth surfaces and promote airflow beneath the coasters, which can help extend their life with regular use. The subtle, matte finish adds a touch of contemporary style to any room.
Small pores in the diatomite act like tiny sponges, drawing moisture away quickly. The grooves direct water toward the drying air, while the air pockets between layers aid evaporation. In real life, this means a surface can feel drier to the touch within minutes after a spill or splash.
Each set contains two trays and eight silicone non-slip mats, plus one sandpaper and one manual. Tray dimensions are 12.2" x 3.94" x 0.35" (31 cm x 10 cm x 0.9 cm) and come in a clean white finish.
To maintain performance, clean the product regularly and let it air-dry completely. Dust and loose stains can be washed away with water or wiped with a damp cloth. For stubborn marks, a gentle pass with sandpaper can restore the surface, followed by thorough air-drying.
Place these coasters by the bathroom sink to catch splashes around the hand soap and lotion. In the kitchen or vanity area, they patiently absorb drips from cups, brushes, and bottle toppers, helping keep the countertop neat while you tidy up.
Q: What materials are used in these coasters?
A: Made from natural diatom mud and plant fiber for a porous, absorbent surface.
Q: What comes in the package?
A: Two trays, eight silicone non-slip mats, one sandpaper, and one user manual.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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