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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Niffgaff paper towel holder, a refined countertop companion that blends a natural oak wood base with sleek stainless steel poles finished in matte black. This design offers a touch of farmhouse elegance while keeping a practical grip on daily kitchen life.
The wood base is milled from a single piece of natural oak, avoiding metal or bamboo in the core. The result is a warm, tactile surface that adds vintage charm to your counter. A non-slip pad at the bottom keeps the holder steady and protects delicate surfaces from scratches.
Designed to accommodate rolls of many sizes, the product stands 12.2 inches tall, with a base that measures 6.61 by 6.61 inches. Its free-standing profile makes it a flexible fit for most counters or tabletops.
Assembly is straightforward: just two screws, and a small screwdriver is included in the kit. The freestanding design means you can move it easily between the kitchen, dining area, or any room that could use a touch of rustic decor.
Beyond function, this holder adds a quiet farmhouse aesthetic to your space, offering a practical way to keep paper towels within reach while preserving surface finishes. It’s a thoughtful accent that blends with a range of decors, from casual to refined.
Note: This description highlights design and usability features that support tidy counters and a warm, welcoming look. Benefits are described as possibilities you may experience, not guarantees.
Q: What materials is the paper towel holder made from?
A: A natural oak wood base and stainless steel poles with a matte black finish provide a classic look and stable, rust-resistant performance.
Q: Is it easy to assemble and move around?
A: Yes. It ships with a simple two-screw assembly and a small screwdriver; its freestanding design lets you relocate it easily.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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