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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for coffee lovers and busy days, the Nextmug Plus in rich burgundy blends everyday practicality with a touch of premium convenience. With its generous 18 oz capacity, it fits into your morning routine whether you’re at home, in the office, or studying on the go. The mug’s thoughtful styling and spill-resistant lid help you enjoy a comforting warmth from the first sip to the last drop.
Tailor warmth to your beverage and mood with three precise temperatures: Warm at 130°F, Hot at 140°F, or Piping Hot at 150°F. The result is a more consistent experience, so your coffee, tea, or other favorite drinks stay enjoyable longer.
Operate with a simple onboard control button. A rechargeable battery powers the temperature control, while LED indicators show battery life and the current temperature—no apps, no passwords, no fuss.
The Nextmug Plus holds 18 oz—roughly 29% more than the standard 14 oz model—and pairs that with our longest-lasting battery to help you stretch your beverage time between refills. It’s crafted for real-life use, from long study sessions to extended workdays.
Whether for him, for her, or for a devoted coffee ritual, Nextmug Plus makes a thoughtful gift. The brand supports local communities through donations to teachers and first responders and emphasizes sustainable packaging using recyclable materials. Dedicated US-based support is available when you need help.
All Nextmugs are designed to be compatible with existing mugs, lids, docking coasters, and accessories for a seamless experience.
Q: What temperatures can I set on Nextmug Plus?
A: Choose Warm (130°F), Hot (140°F), or Piping (150°F) to suit your drink.
Q: Is there an app requirement or subscription?
A: No app is required; the mug uses built-in controls and a rechargeable battery.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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