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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Experience a café-style espresso journey in your own kitchen with the Neretva Espresso Machine. A 15-bar high-pressure pump drives water through the coffee, while precise temperature control around 198 degrees Fahrenheit helps preserve aroma and crema. A uniformly moist pre-infusion stage awakens the grounds for a balanced extraction, reducing abrupt flavors and encouraging a fuller, more consistent cup.
Watch and fine-tune your brew with the built-in visible pressure gauge. This clear indicator lets you adjust grind size, coffee dose, and tamping pressure to align with your taste preferences. Practical tips include avoiding overly coarse grinds or too little coffee, which can affect pressure; refining grind and tamp can smooth the flow toward richer crema.
The robust steam wand creates delicate, aromatic microfoam ideal for lattes and cappuccinos. With the right technique, you can craft your own silky milk textures at home, enhancing aroma and body across your beverages.
Durable stainless steel construction with a clean white finish gives your kitchen a sleek, modern look. Neretva emphasizes your experience with responsive support, including a dedicated team ready to assist within 12 hours, so you can brew with confidence.
Whether you are a morning espresso devotee or a weekend latte enthusiast, this machine invites you to explore flavors, textures, and rituals of coffee making without leaving home.
Q: What makes the Neretva Espresso Machine suitable for home use?
A: A 15-bar pump with precise temperature control and a capable steam wand help you craft espresso-based drinks at home.
Q: Which accessories are included and is support available?
A: Includes portafilter, milk frothing pitcher, 1- and 2-cup filters, dosing funnel, spoon, and manual; 12-hour quick-response support is available.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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