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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Neretva Burr Coffee Grinder, a precision 2-in-1 unit designed for home use across espresso, drip, cold brew, and French press. Built with durable stainless steel conical burrs, it targets uniform grind particles to support balanced flavor and aroma, letting your beans shine without guesswork. The chassis emphasizes consistency, quiet operation, and reliable performance session after session.
With an upgraded 3.0 conical burr system, the grinder aims for consistent particle size and a fines percentage kept under 15 percent for reliable extraction. When compared to typical ceramic burrs, the stainless steel burrs provide long‑lasting durability and steadier ground size, helping you explore different brew methods with confidence.
The Neretva grinder offers 30 adjustable grind settings so you can tailor the fineness to your preferred brew. A precision electronic timer supports grind times up to 60 seconds, with fine increments for short pulls and longer doses. Quick reminders keep expectations realistic: Turkish coffee is not recommended with this model.
Engineered for espresso, the grinder includes a portafilter holder compatible with 51 and 58 mm portafilters, so ground coffee can be dispensed directly into the portafilter for a clean, mess-free setup. Note that the actual portafilter is not included.
An anti-static plasma generator helps minimize static electricity, reducing clumping and stray grounds on your workspace. The thoughtfully angled 20° powder outlet promotes smooth flow of grounds, supporting a tidy, efficient workflow.
Beyond the grinder body, you receive a ground coffee jar, a cleaning brush, a silicone air blower, and a user manual to help you get started. Neretva emphasizes responsive support to help you gain confidence with your setup.
Notes to help you plan your setup: the grinder is not designed for Turkish coffee and the portafilter is not included. With proper care, you can rely on steady grinding performance that supports your morning routine and flavor exploration.
Q: What grind settings does the Neretva Burr Coffee Grinder offer?
A: It offers 30 adjustable grind settings to tailor for espresso, drip, cold brew, and French press.
Q: Does the grinder include a portafilter?
A: It includes a portafilter holder for 51–58 mm portafilters, but the portafilter itself is not included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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