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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This 4‑piece set brings a refined, tactile experience to espresso, latte, tea, cocoa, and more. Each mug holds 12 oz to the rim, with a clearly depicted comfortable 10 oz serving in the photos. The compact 3.4-inch silhouette fits comfortably in hand, making it easy to enjoy a bold shot or a creamy drink without feeling overwhelmed. For larger cups, explore LE TAUCI’s 16 oz+ options to suit bigger beverages.
The mugs feature a large, easy-to-grip handle that provides a secure hold, whether you’re savoring a double shot, a frothy cappuccino, or a mug of hot cocoa. The compact form pairs well with both kitchen setups and coffee bar setups alike.
The embossing and crisp Arctic White interior give each cup a timeless look, suitable for personal use or gifting for occasions like housewarmings, weddings, or office upgrades. If you have questions or encounter issues, our after-sales service is ready to assist.
To maintain the finish and performance, avoid extreme temperature shocks and follow standard care guidelines for ceramic pottery. The set is designed for everyday use and offers flexibility for a variety of beverages—from hot tea to steamed chocolate.
Q: What is the capacity and the typical serving size of these LE TAUCI mugs?
A: Each mug holds 12 oz to the rim, with a comfortable 10 oz serving shown in the product photos.
Q: Are the mugs dishwasher and microwave safe, and are they lead-free?
A: Yes, they are dishwasher safe and the ceramic is lead- and cadmium-free, suitable for common microwave use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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