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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
When words fall short, a thoughtful gesture can express care. Launrada's Sympathy Gift Baskets are designed to convey support with a warm, tangible touch. Each basket pairs comforting items in a beautifully presented package, making it easy to convey condolences with sincerity.
Rather than a one-size-fits-all tribute, these baskets blend everyday comforts with meaningful keepsakes. The kit includes a hug mug for comforting sips, a soothing sympathy candle for reflective moments, relaxing bath bombs, handmade soap, cozy socks, a small artificial succulent, and a sympathy gift card. All pieces arrive nestled in a meticulously crafted gift box, ready to send with a message.
In the days after loss, this bundle becomes a touchstone for friends and family. Lighting the candle during quiet evenings, wrapping feet in the cozy socks, or savoring a warm drink from the hug mug can create tiny pockets of comfort. The bath bombs and handmade soap encourage self-care routines, preserving small rituals that honor memory.
Customizable options let you add your name and a heartfelt message via the gift card. You can choose to Send as a gift or Add gift receipt, making it easy to honor someone who is grieving from afar. If a basket isn’t quite right, the seller invites you to reach out for support and alternatives.
Q: Who is this sympathy gift basket best for?
A: Ideal for friends and family facing loss, offering tangible comfort and a thoughtful gesture.
Q: What items are included and can I personalize the gift?
A: Includes hug mug, candle, bath bombs, handmade soap, cozy socks, artificial succulent, and a sympathy card; personalization and gift messaging available.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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