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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for frequent green tea powder preparation, the Jade Leaf Matcha chasen (whisk) and chashaku (scoop) pair brings natural simplicity and dependable performance to your kitchen routine. The bamboo feels warm in the hand, and the whisk’s fine tines glide through the powder to invite a creamy foam and a smooth, even pour.
Because these tools are designed to work together, you receive consistent results cup after cup. This replacement set is built for reliability and longevity, making it a practical option when you notice wear or when you want to refresh your daily ritual. A well-chosen set can help you maintain a clean, focused tea moment without search for new tools every few weeks.
Whether you’re whisking ceremonial-grade matcha or crafting a cafe-style latte, this pair adapts. The chasen whips air into the powder for a creamy foam, while the chashaku measures portions for balanced flavor across cups. The result is a flexible toolkit that supports both traditional rituals and modern, everyday preparations.
Note: This replacement set supports a straightforward, satisfying matcha routine. It pairs well with Jade Leaf Matcha blends and makes a thoughtful gift for those who value quality and simplicity in their daily tea ritual.
Q: What does the Jade Leaf Matcha chasen & chashaku set include?
A: Includes a handcrafted bamboo chasen whisk and a matching chashaku scoop for easy, consistent daily matcha prep.
Q: How often should I refresh these bamboo tools?
A: Replacement every 3–6 months helps maintain peak performance and authentic flavor in your ritual.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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