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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Quality water is the foundation of a great cup. The isinlive water filter replacement is designed for a broad range of Breville machines, from the Barista Touch line to Oracle Touch and Dual Boiler models. This replacement aims to support clean flavor extraction, consistent aroma, and a dependable filtration experience right at home.
These filters combine natural coconut activated carbon adsorption with ion exchange resins to target common water contaminants. In practice, this means reduced chlorine and other minerals that can interfere with the taste and aroma of hot drinks, while helping to maintain stable mineral levels that impact extraction quality.
Imagine waking up to a cleaner aroma and a more defined flavor in your morning espresso. While taste is subjective, many users report a clearer coffee experience when using well-filtered water, with less interference from tap water elements.
To activate, fully immerse each filter in clean water for 5–10 minutes before first use, then squeeze gently to release air bubbles. This preparation step helps the filter begin working effectively as soon as you insert it into your Breville machine.
The package includes four independent replacement filters, designed for a quarterly replacement cadence to maintain performance. A monthly tracker dial helps you schedule changes, and the filter material uses FSC-certified paper for responsible packaging.
Choosing isinlive means pairing a compatible, easy-to-use filtration solution with a focus on flavor-friendly water filtration for home espresso and hot drinks, without making promises about guaranteed results.
Designed to fit Breville Barista Touch BES880 and BES881, Barista Pro BES878, Oracle Touch BES990, Oracle BES980, and Dual Boiler BES920. Always confirm your model’s filter slot before installation.
Q: Which Breville models is this filter compatible with?
A: Compatible with Barista Touch BES880, Bes881, Barista Pro BES878, Oracle Touch BES990, Oracle BES980, and Dual Boiler BES920.
Q: How often should I replace the water filter?
A: Replace every 3 months for best results; track with the included monthly dial.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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