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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Enjoy dessert without the patience. FrostJoy’s heated ice cream scoop is designed to transform rock-solid ice cream into creamy scoops with minimal effort. It heats quickly to 158°F, letting you glide through frozen scoops straight from the freezer. There are no complicated steps—just grip the handle to begin warming, and the device continues to warm for about 40 seconds after each use to help the next scoop feel smooth and effortless. It works beautifully with ice cream, gelato, and frozen yogurt alike, bringing a touch of everyday magic to frozen treats.
The ergonomic handle provides a secure, non-slip grip that stays cool while you scoop, reducing wrist and hand strain so everyone in the family can participate. A built‑in LED display on the base shows real‑time temperature and battery level, so you know when it’s ready to scoop. The scoop is offered in five vibrant colors, adding a playful splash to any kitchen gadget collection.
Whether you’re stocking up for family movie nights or seeking a thoughtful gift for ice cream lovers, FrostJoy offers a practical, enjoyable way to serve frozen treats. It presents possibilities for smoother scooping and shared dessert moments, without promising guaranteed results—just inviting you to try a new approach to dessert time.
Rinse with warm water and mild soap after use, then dry thoroughly. The IP67 rating supports easy cleaning under running water, but avoid prolonged submersion. For best performance, recharge after use and store in a cool, dry place.
Q: How does the FrostJoy heated scoop work with hard ice cream?
A: It heats quickly to 158°F, enabling smooth scooping; the ergonomic handle stays cool and comfortable.
Q: Is it safe to wash and is it rechargeable?
A: Yes, the IP67 waterproof body allows cleaning under running water, and the USB rechargeable battery supports cord-free use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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