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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Fenshine Tea Infuser, a compact, reliable companion designed for loose leaf and herbal brews. Combining a soft silicone handle with a sturdy stainless steel basket, it anchors your daily tea ritual with ease, whether you’re at home, in the office, or on the go. Thoughtful engineering supports a clean, aromatic cup, inviting you to savor the moment without fuss.
Crafted with BPA-free silicone and a durable stainless steel filter, this infuser is built to handle hot water and frequent use. The combination cleans up quickly and resists staining, so you can focus on brewing rather than maintenance.
The ultra-fine mesh evenly distributes water, keeps leaf fragments in the basket, and reduces floaties. Expect a clearer cup with a balanced flavor across delicate whites, robust blacks, and everything in between.
With a 4.2 cm diameter and 16 cm height, it fits most teacups, mugs, and even some teapots. Ideal for all loose leaf teas, accompanying spices, and herbal blends, it’s a flexible partner for workdays, weekend getaways, or quiet mornings at home.
Simply fill the basket with tea, twist to seal, and steep in hot water. After brewing, rinse or place in the dishwasher for quick cleanup. Its compact form fits neatly in a bag for tea-on-the-go.
With continued use across different blends, you may notice a more defined aroma and a smoother texture in your cup.
Q: How do I use the Fenshine Tea Infuser?
A: Fill with loose tea, twist to close, and steep in hot water for a full-flavored cup.
Q: Is the infuser safe for high temperatures and easy to clean?
A: Yes—it's BPA-free, high-temperature resistant, and easy to rinse or dishwasher-clean after use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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