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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Esouler Insulated Casserole Carrier Bag, a practical solution for transporting hot or cold meals to picnics, parties, or travels. Built from durable Oxford cloth and accented with an 8mm thermal aluminum film layered with pearl cotton, this carrier is designed to help preserve the temperature of your dish while you move from kitchen to venue. The exterior dimensions are compact yet generous enough to carry standard casserole and baking dishes.
The bag is sized for common casseroles and baking dishes, yet compact enough to carry easily during a day out. The exterior measures 16 x 10 x 4 inches, and it can hold 9 x 13 inch casseroles and up to 10 x 15 inch dishes. Note that casseroles and baking dishes are not included with the carrier.
Handling is comfortable thanks to a padded nylon Velcro top grip that helps reduce hand pressure when you lift and carry. A top zipper pocket keeps utensils, condiments, napkins, or small accessories within reach, so you can set the table without hunting around the car or bag.
From a family picnic to a weekend camping trip, the Esouler carrier is well suited for multiple scenarios. It can help transport lasagna, pasta, or casseroles while keeping them at a preferred temperature, and its compact form makes it easy to stash in a car trunk or overhead bin. It also works as a lunch bag or delivery bag for events, meals, and gatherings, offering a practical way to share home-cooked dishes with friends and family.
With thoughtful details and sturdy materials, this carrier offers a practical way to bring meals on the go. It focuses on keeping the temperature stable, organizing utensils, and making transport more comfortable—without promising specific outcomes. If you’re seeking a reliable way to move 9x13 dishes to events, this carrier could be a good option to consider.
Q: What sizes can the carrier accommodate?
A: The exterior fits 9x13 inch casseroles and up to 10x15 inch dishes (casseroles not included).
Q: Is the bag machine washable or easy to clean?
A: Not machine washable; wipe the interior with a damp cloth or paper towel after use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to CanadianKitchenStore. The terms “we”, “us”, and “our” refer to CanadianKitchenStore, the company operating the CanadianKitchenStore online store and website (the “Services”).
CanadianKitchenStore is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from CanadianKitchenStore. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
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Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
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Shipping and delivery times are estimates only and are not guaranteed. CanadianKitchenStore is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.
Risk of loss passes to you once the order is handed over to the carrier.
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You may not reproduce, distribute, or use any content without prior written permission.
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Your use of optional tools is entirely at your own risk.
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We reserve the right to terminate access for violations of these Terms.
We may suspend or terminate your access to the Services at any time if these Terms are violated.
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To the fullest extent permitted by law, CanadianKitchenStore shall not be liable for indirect, incidental, or consequential damages.
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These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
CanadianKitchenStore
Email:
canadiankitchenstore.ca@gmail.com