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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the D.M DESIGN·MASTER 6-pack of 12-ounce glass mugs with a comfortable handle, crafted to enhance how you enjoy coffee, tea, and more. The crystal-clear glass showcases the drink’s color and aroma, while a subtle vertical stripe texture adds a refined touch to your kitchen, table, or office break area.
Designed for versatility, these mugs excel with hot and cold drinks alike. The 12-ounce capacity fits a robust Americano, a frothy cappuccino, a soothing cup of tea, or a refreshing iced beverage. The balanced weight and ergonomic handle make them pleasant to hold during busy mornings or relaxed evenings.
Care and usage tips help you get the most from this set. The mugs are lead-free and dishwasher safe, but avoid exposing them to boiling temperatures. If any issue arises, our team is ready to assist with a satisfying solution.
In daily life, these mugs invite you to slow down and savor your drink. The transparent glass lets you watch color shifts as your beverage warms or cools, while the clear, simple design blends with almost any table setting. A practical, attractive addition to your kitchen that supports your everyday rituals without demanding commitment or hype.
Gift-giving becomes effortless with this 6-pack. Its timeless look and versatile use make it suitable for new homeowners, students, or anyone who enjoys a well-made glass mug. Pair it with a favorite coffee or tea to create a thoughtful, gift-ready gesture.
We stand behind the quality and design of our glass mugs. If you encounter any issue, please contact us for assistance and a satisfactory resolution.
Q: What is included in the 6-pack set?
A: Six 12-ounce glass mugs with handles, designed for hot or cold beverages.
Q: Are these mugs dishwasher safe and safe for everyday use?
A: Yes, they are lead-free and dishwasher safe; avoid boiling water and keep temperatures under 80°C.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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