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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
CNGLASS presents a refined set of large double-wall glass mugs designed for everyday enjoyment. Crafted from hand-blown borosilicate glass, these mugs are lighter than traditional glass while offering notable durability. The material is 100% lead-free and BPA-free, aligning with a straightforward, considerate approach to kitchenware that you can feel good about using daily.
The standout feature is the double-wall construction, which creates a visible air gap between the inner beverage and the outer surface. This design can help you sip hot drinks more comfortably by reducing the chance of burns, while preserving the visual appeal of the beverage colour. The outer layer also helps minimize condensation on cold drinks, keeping your table steady and clean.
Care and convenience are built in: the mugs are designed for busy households, yet they maintain a refined look that suits kitchen counters, home offices, and cozy mornings alike. The absence of metal components helps preserve clarity over time, and the broad opening makes cleaning a breeze.
Start your morning with a steaming latte, or enjoy a warm tea bag as the aroma fills the room. The clear glass and substantial handle convey a premium feel, whether you’re at home, at the office, or sharing a thoughtful gift with someone special. If you’re shopping as a gift, the included gift box adds a ready-to-wrap finish that complements any celebration.
Note: While these mugs are microwave, dishwasher, and oven safe, please avoid metal utensils to protect the glass finish and long-term clarity.
Q: What is the capacity of the CNGLASS Large Double Wall Coffee Mug?
A: Each mug holds 15.2 oz, great for generous servings of coffee, latte, or tea.
Q: Is the CNGLASS mug safe for microwave and dishwasher use, and is it oven-safe?
A: Yes—it's microwave, dishwasher, and oven safe; avoid metal utensils.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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