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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Experience a light, clear design crafted from hand-blown borosilicate glass. These mugs are notably lighter than typical glassware while offering stability and durability. They are 100% lead-free and BPA-free, so you can enjoy your drink with peace of mind while admiring the pristine clarity of the glass.
The standout feature is the double-wall construction, which creates a floating visual effect and helps prevent heat transfer to the exterior. You’ll notice your beverage staying warm or cool longer, while the outer surface remains comfortable to hold—an inviting balance for your daily routine.
With a wide opening, cleaning is straightforward, and the set offers two identical mugs for pairing drinks or sharing moments. Whether you’re sipping a silky espresso, a cafe latte, or a refreshing iced coffee, the presentation remains elegant from first pour to last sip.
Picture a morning ritual where the crema beads glow through the glass as steam curls upward. Pair a foamy latte with a quiet moment, or enjoy an iced coffee where the exterior stays cool to touch. The double-wall design helps maintain your preferred temperature while keeping handling comfortable.
Note: Do not use metal utensils with these mugs and follow care guidelines to preserve clarity and insulation.
Q: What is the capacity of the CNGLASS double-wall mugs?
A: Each mug holds 8.5 ounces, suitable for espresso, latte, or small servings.
Q: Are these mugs safe for microwave and dishwasher use?
A: Yes, they are microwave and dishwasher safe; the double-wall design helps keep hands comfortable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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