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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the CHEF iQ Sense Smart Wireless Meat Thermometer, designed for home cooks who want clear temperature insight without hovering over the grill. The kit includes two ultra-thin probes so you can monitor two foods at once, while the charging hub and APP deliver real-time updates, reminders, and alerts. With unlimited wireless range, you stay connected from kitchen to patio and keep your cook on track without constant checking.
The Sense system employs four sensors—three internal and one ambient—to provide well-rounded temperature data from multiple angles. This setup helps you understand doneness more precisely and makes it easier to reproduce favorite results, whether you’re searing steaks, roasting poultry, or balancing veggie sides with a main course.
The ultra-thin probes minimize disruption to the meat’s texture while helping retain juices for flavorful results. Built for busy kitchens, the probes are waterproof and dishwasher-safe, so cleanup is straightforward. They’re engineered to withstand high-heat environments up to 752°F, making them suitable for grills, ovens, air fryers, and more.
Expect a hands-off cooking experience thanks to audible reminders from the charging hub and app notifications for live internal temperatures, flip timings, rest indicators, and estimated time left. If you start a long session, a quick 10-minute top-up can unlock hours of cooking time, and a shorter charge can keep you going during a busy dinner run.
Use Sense across a range of methods—grilling, oven cooking, air frying, slow cooking, smoking, or sous-vide. The CHEF iQ App provides preset guidance for meat, cut, and doneness, and opens access to hundreds of recipes to inspire weeknight dinners or weekend feasts.
Imagine grilling two cuts at the same time, monitoring a roast in the oven while a side dish finishes in the air fryer, all while you chat with guests. Sense helps you stay informed without constant glancing at gauges, letting you focus on plating and presentation.
Q: How many foods can I monitor at once with CHEF iQ Sense?
A: Two foods can be tracked simultaneously with independent readings and app updates.
Q: Is CHEF iQ Sense suitable for high-heat cooking and easy to clean?
A: Yes, it handles up to 752°F and the probes are waterproof and dishwasher-safe.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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