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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The CAROTE Bento Box for Kids combines thoughtful design with durable everyday practicality. Built with a BPA-free plastic base and an 18/8 stainless steel 8oz thermos, this Lunch Box helps keep hot soups or noodles warm and chilled items fresh, all in one organized system. At around 0.56 kg, it feels light in a child’s hands while offering a sturdy, kid-friendly latch that helps little ones manage their meal with confidence. This kit is well suited for school days, daycare, or family outings, offering a convenient way to carry a complete meal in one container.
Customized space is easy with removable dividers, letting you tailor the box to different meals without stacking items loosely in a bag. The dividers provide structure for neat portions, while you can remove them to create a larger pocket when needed. Note that the dividers do not block liquids, so some movement between sections is possible if carrying soups or runny foods.
The insulated thermos helps extend temperature retention with preheated or pre-chilled water before use, so hot meals stay warmer for longer and cold items stay crisp. For best results, pre-heat or pre-chill the thermos for 5–8 minutes. The main base is top-rack dishwasher safe, while the stainless steel container is hand wash only. For longevity, remove dividers and rings before washing the base. The unit weighs about 0.56 kg, and the silicone seal minimizes inter-compartment leaks during transport.
Inside the box, you’ll find 1 lunch box, 1 8oz soup thermos, 2 dividers, and fun cartoon stickers. It’s designed to simplify busy days and inspire kids to participate in meal planning, whether at school, on a field trip, or during family outings. The package is crafted to offer a complete, reusable lunch system that fits a balanced mix of hot and cool foods in one compact container.
Q: Is the CAROTE Bento Box dishwasher safe?
A: The main base is top-rack dishwasher safe; hand-wash the stainless steel thermos and remove dividers for best results.
Q: What ages is this lunch box suitable for?
A: Recommended for ages 3 and up; includes 1 lunch box, 1 8oz thermos, 2 dividers, and cartoon stickers.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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