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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Crafted to evoke serenity, the gradient green bowl shifts from a deep emerald to a soft lime, echoing tranquil landscapes as you prepare tea. The interior glaze is non toxic and lead free, making cleanup straightforward and the surface smooth to the touch. This kit blends traditional tools with a modern, cohesive look to create a calm, nature inspired ceremony in your home. The tactile feel of each tool—cool ceramic, warm bamboo, and the crisp metal—adds a sensorial layer to your routine.
Designed for both enthusiasts and newcomers, the set pairs essential tools with thoughtful details. Each piece supports a balanced grip, precise performance, and a cohesive aesthetic that fits a contemporary kitchen while nodding to timeless tea rituals. The gradient finish reduces glare and invites a slower pace, encouraging you to savor the moment rather than rush through the task. Enjoy a sensory routine that can adapt to your pace, whether a quick afternoon pick me up or a slow weekend ritual.
The bowl’s glazed interior not only adds shine but also resists staining, helping your tea look vibrant every time. Hand crafted whisking creates a silky, airy froth that enhances the sense of ritual and attention in each cup. The set’s materials balance durability with a refined, lightweight feel in the hand, making daily tea an enjoyable ritual. Storage and organization are effortless thanks to a dedicated whisk holder that keeps your tools within reach.
Rinse after use with warm water, then hand wash with mild soap. Dry thoroughly. The glaze is lead-free and the tools are designed for everyday use, with simple maintenance that keeps them looking and performing well over time. With proper care, this matcha set becomes a lasting companion for your daily ritual.
Q: What is included in the Buucup Japanese Matcha Set?
A: The 5-piece kit includes a bamboo whisk, bamboo scoop, stainless steel sifter, ceramic matcha bowl (500 ml), and a whisk holder.
Q: How should I care for the set to keep it in good condition?
A: Rinse with warm water after use, hand wash with mild soap, and dry thoroughly; glaze is lead-free and easy to clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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