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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
From the Parisian bistro vibe to everyday counter presence, the Butter Bell Le Bistro crock blends timeless ceramic craft with a practical system that keeps butter ready to spread. The creamy off white glaze is accented by hand painted royal blue bands, delivering a refined look that feels at home on both casual and formal tables. This is the original Butter Bell design by L Tremain, refined over years for consistent performance and enduring style.
Crafted in durable New Bone China, the crock pair is fired to a high temperature to yield a scratch resistant finish. The glaze remains free of lead and cadmium, supporting worry-free daily use. With a two year limited warranty, it offers reassurance that this two piece system is built to last and to keep butter accessible without compromise.
Designed to help butter stay fresh and spreadable at room temperature, the Le Bistro crock acts as a stylish keeper that protects against odors and exposure. While results can vary with environment, the airtight seal and inverted lid design work together to preserve delicate flavors and textures over time.
To keep the look and function vibrant, handle with care and avoid abrasive cleaning. The glaze is scratch resistant and the ceramic is designed for everyday use. The Butter Bell line has stood the test of time, reflecting more than 25 years of confident kitchen performance from the original design by L Tremain.
Q: What comes with the Butter Bell Le Bistro crock?
A: A two-piece crock with an inverted lid, base, and water-sealed mechanism to keep butter spreadable at room temperature.
Q: Is the Butter Bell lead-free and how should I use it?
A: Made from lead-free New Bone China and designed for daily use; to use, pour water in the base, pack butter, and seal with the lid.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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