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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Bentgo Chill Max, the larger evolution of the patented Bentgo Chill. Designed for both adults and kids 8+, this XL lunch box offers a generous 5-cup capacity, making it easier to pack a full sandwich plus two sides or a thoughtfully portioned meal. The container is built from durable, food-safe materials that are PFAS-free and BPA-free, giving you a practical option for everyday meals.
Smart cooling meets everyday practicality. The reusable ice pack is designed to tuck under the tray, helping to keep your meals cool for hours. Freeze it overnight and place it beneath the tray in the morning for a simple, reliable way to maintain chill on school days, workdays, or during travel.
In daily use, Bentgo Chill Max can be a flexible companion: pack a complete lunch for work, organize a kid’s school meal with room for treats, or take a controlled portion along on trips. The two-tone design adds a touch of style while staying durable enough for everyday rhythm, rain or shine.
Included with the Bentgo Chill Max lunch box are the removable 3- or 4-compartment food tray (with an optional divider) and the included ice pack. The design emphasizes durability and practical versatility, backed by Caring Customer Support and a leading 2-year manufacturer’s warranty. This setup aims to be a helpful, no-nuss option for fresh meals on the go.
Q: What can you fit in the Bentgo Chill Max XL lunch box?
A: The 5-cup capacity supports a full sandwich plus two sides and optional snacks.
Q: Is the ice pack included and is the box leak-proof?
A: An under-tray ice pack is included; secure locking clips help prevent leaks during transport.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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