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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Artisan Steel’s 16x14 pizza steel—a substantial, hand-finished cooking surface designed to mimic the blistered crust you love from wood-fired ovens. At 16 pounds, this ultra-conductive steel delivers responsive heat and even transfer, letting you preheat and bake in a fraction of the time compared with traditional stone. The difference shows up in every bite: a crisp, blistered bottom with gentle caramelization along the edges, and a crust that holds up to toppings without becoming soggy. The surface is finished with a food-safe oil to protect it during storage and transit, and the patina that develops with use adds character while signaling seasoned performance. It’s a Made in the USA product, crafted with attention to durability and consistent results.
Beyond pizza, you can freeze it for cold serving, use it as a cold slab for ice cream, bake rustic bread at moderate temperatures, or place it on the grill to roast vegetables or cook directly on the barbecue. The versatility makes it a kitchen and outdoor cooking companion.
Out of the box, you’ll notice slight variations from the hand-finish process. Before first use, wash and dry. With use, the surface darkens to a rich patina. After cooking, clean with water and a stiff brush (no soap needed), dry immediately, and season with a light coat of cooking oil. Re-season as needed by scrubbing and washing with a mild soap, applying oil, and baking at 375°F for one hour.
Q: Why choose Artisan Steel for pizza and home cooking?
A: Its ultra-conductive steel heats evenly, helping blistered crusts and fast cooking; durable construction and USA-made quality.
Q: How should I care for the pizza steel?
A: Rinse and brush after use, dry promptly, and re-season with a light oil; soap is optional for deep cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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