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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Inspired by traditional Japanese artistry, the ZENS Matcha Whisk Set combines a sage green glazed ceramic bowl with a sleek black interior to highlight the vibrant hues of authentic matcha. This thoughtfully designed kit invites a calm, focused moment as you whisk, froth, and savor each cup. The handcrafted details and modern convenience come together to create a visually striking, practical set for everyday tea moments.
The ceramic bowl is high-temperature fired, lead-free, and finished with a hand-sprayed sage green glaze that adds a retro, artisanal touch. The bamboo whisk features 76 delicate prongs, designed to generate a velvety foam and a smooth texture that enhances the sensory profile of each cup. Everything nests neatly in a gift-ready box, merging traditional craftsmanship with modern practicality.
Beyond aesthetics, the glaze aids cleaning by resisting stains and residues, while the porcelain’s durability supports daily use. The included sifter helps ensure a consistent, lump-free powder, making whisking more enjoyable whether you’re making a classic bowl or a latte-style drink.
Whether you are starting your matcha journey or seeking a stylish, reliable kit for daily use, this ZENS set offers a balanced blend of form and function without making guarantees—only possibilities for a richer tea moment.
Q: What’s included in the ZENS Matcha Whisk Set?
A: The set features a bamboo whisk (chasen), 450 ml matcha bowl, whisk holder, bamboo scoop, absorbent towel, and a stainless steel sifter.
Q: Is this kit suitable for beginners?
A: Yes. The 6-piece kit provides essential tools to start whisking and serving matcha with confidence.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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