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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the ZENS Embossed Ceramic Tea Mug with Infuser and Lid — a mug built to elevate daily tea moments. The exterior features a hand-sprayed gradient green glaze and an embossed mountain motif that recalls classic landscape art, while the interior is finished in a glossy beige glaze to help you gauge the tea's color as it brews. With a 14.5 oz capacity, it's suited for generous infusions right at your desk, by the stove, or at the table with friends.
The infuser is designed for ease and flexibility. The wide mouth helps you lift the infuser from hot liquid without your hand getting too close to the steam, and the deep ceramic basket allows larger tea leaves to unfurl fully. The fine mesh keeps tea dregs in check, so your cup stays clear and enjoyable. This is a simple, three-in-one approach to brewing that reduces the need to transfer tea to a pot or cup.
The mug's wooden handle is ergonomically angled with a thumb rest for a secure grip, making it comfortable to hold during long sips. The lid helps retain warmth and aroma, and it doubles as a coaster to catch drips when you're finished steeping. The natural wood finish adds a cozy, vintage touch that complements coffee or other hot beverages as well.
Durability and safety are part of the design. The mug is made from pro-grade, lead-free ceramic and is fired at high temperatures for longevity. The tea strainer is dishwasher safe, while the mug itself is best cared for with hand washing to protect the wood color. Packaging is purposefully designed to arrive safely as a thoughtful gift for tea lovers, whether for holidays, birthdays, or housewarmings.
In everyday use, you can brew a bold black, a delicate green, or a fragrant herbal and enjoy how the mug's glaze catches and softens the light as you watch the color change in the cup. This is about a simple ritual—no promises, just the potential for a satisfying tea moment with a mug that feels crafted for the task.
Q: What makes the ZENS Embossed Ceramic Tea Mug with Infuser and Lid unique?
A: A hand-sprayed gradient glaze with embossed mountain motif pairs with a practical infuser and wooden lid for aromas and warmth.
Q: How should I care for this mug to preserve its look and function?
A: Hand wash the mug to protect the wooden handle; the infuser is dishwasher safe.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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