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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The ZENS Embossed Ceramic Tea Mug is a 14.5 oz vessel crafted for loose leaf tea lovers. The eye-catching gradient blue glaze is hand-sprayed by an artisan and features an embossed mountain motif. Inside, a warm beige glaze helps you gauge tea color at a glance, turning every cup into a small, calming ritual.
Designed for easy brewing, this mug pairs a deep, extra-fine infuser with a wide mouth. The infuser gives space for larger leaves to unfurl, while the fine mesh isolates dregs for a clean pour. The result is a quick, low-hassle brew without needing a teapot.
The mug features an ergonomically shaped wooden handle and thumb rest for a secure grip. The lid not only keeps heat and aroma in but also doubles as a coaster to catch drips. The wood adds a cozy, vintage note to daily tea or coffee moments.
This mug comes carefully boxed with protective foam, making it a thoughtful gift for tea enthusiasts. It pairs beautifully with a quiet morning routine, a tea break at work, or a relaxing weekend ritual. It also makes a tasteful gift for holidays and special occasions.
Whether you’re stocking a personal tea nook or shopping for a tea-loving friend, the ZENS embossed mug offers a refined, practical option for savoring loose leaf blends at home or in the office.
Q: What makes the ZENS Embossed Ceramic Tea Mug stand out?
A: It features a hand-sprayed gradient glaze, embossed mountain motif, a wide-mouth infuser, and a wooden handle with a lid that doubles as a coaster.
Q: Can I use this mug with loose leaf tea?
A: Yes. The extra-fine infuser allows larger leaves to expand, while the fine mesh keeps dregs out for a clean cup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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