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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The ZENS Design Glass Teapot with Infuser blends clarity and durability for loose leaf tea. The upper half features a 304 stainless steel Gully shaped hooked spout designed for a precise, narrow pour that stays true to the moment you lift the lid and begin to infuse.
Inside, a fine infuser showcases over 3000 tiny holes arranged around a mountain and river motif. This thoughtful design helps separate tea from water, keeping the cup bright and free of sediment while you watch the color deepen and the steam rise.
The teapot combines thick borosilicate glass with a 316 stainless steel infuser frame. Smooth edges, dishwasher safe construction, and a balanced weight make it comfortable to handle during daily use or when hosting friends.
With a 23 ounce capacity, it suits a solo ritual or a small gathering. The one piece flip top lid enables quick pouring, while the compact silhouette sits nicely on a table or a shelf. The packaging is refined and ready for gifting to tea lovers.
To keep the glass pristine, wash in warm soapy water or place in the dishwasher. Dry thoroughly before storage. The elegant design makes it a stylish addition to kitchens, offices, or tea corners, inviting you to slow down and enjoy the moment.
Whether you brew a robust black, a delicate white, or an herbal blend, the teapot helps reveal color and aroma without overpowering the experience. The clear glass frames the infusion, turning the act of brewing into a visual ritual as well as a sensory one.
In short, the ZENS teapot offers a refined, practical option for tea lovers seeking a stylish, low-maintenance brewer with an eye for design.
Q: What makes the ZENS Design Glass Teapot with Infuser stand out for loose leaf tea?
A: The infuser features 3000 holes that separate tea from water while the borosilicate glass provides a clear view of the brew.
Q: Is the teapot easy to clean and suitable for gifting?
A: Yes, it is dishwasher safe with smooth edges and comes in gift-ready packaging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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