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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The XQK Low Profile Drip Tray is designed to bring a streamlined, space-saving upgrade to your Gaggia Classic Pro. Made from heat-resistant ABS plastic, this compact tray sits at roughly 1 inch (about 2.5 cm) in height, creating extra clearance for larger cups and room for a coffee scale. Its sturdy construction helps maintain a clean counter while you focus on pull timing and crema. This upgrade is ideal for home baristas who want more flexibility without clutter.
With a thoughtful balance of form and function, the tray works well across several popular espresso drinks. It supports a range of cup sizes and helps you keep the workflow tidy—from espresso shots to frothy cappuccinos. The included long stainless steel tube assists with alignment, ensuring the tray stays in place as you move between drinks.
Usage scenarios span classic espresso routines and milk-based drinks. The tray’s low profile supports cups typically used for Cappuccino, Espresso, Espresso Macchiato, and Latte Macchiato, offering practical space savings without compromising cup clearance. If you ever run into an issue, responsive support is ready to help resolve concerns promptly and courteously.
While this is positioned as an upgrade rather than a direct OEM replacement, it is designed to complement the Gaggia Classic Pro’s workflow. It is a practical option for anyone aiming to maintain a neat bar area while experimenting with scale use and varied cup sizes. Consider it a flexible enhancement that may help you expand your home espresso setup with confidence.
Q: Will this drip tray fit the Gaggia Classic Pro?
A: Yes, it’s designed as a compatible upgrade for the Gaggia Classic Pro.
Q: What is included in the package and how do I install it?
A: Includes 1 x black ABS low-profile drip tray and 1 x long stainless steel tube; follow the provided guidance for installation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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