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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The wiwens Thermo Food Jar is built for everyday meals away from home. Made from durable 18/8 stainless steel with a double-wall vacuum construction, it helps hot dishes stay warm and soups tasting comforting through the workday or school day. With a generous 32oz capacity, it’s well suited for teens, adults, and anyone who loves a hearty lunch on the move.
Designed for versatility, the jar features an inner bowl compartment that lets you separate foods without mixing flavors. A sealed silicone cover guards the two compartments, helping you pack two meals or a main and a side with less daily prep. The lid uses an internal silicone seal and a thread rotation design to support a secure, leak-resistant seal, so you can carry soups, stews, or noodles with confidence in a bag or backpack.
Use tips: For best results, preheat with hot water for 10–20 minutes before adding hot foods, and chill foods for 10–20 minutes before filling with cold items. Before lunch, open the exhaust valve and let the container stand for about five minutes to release trapped air, then turn the hidden handle to open easily. Note: suitable for ages 3 and up.
Whether you’re grabbing a quick office lunch or packing a wholesome meal for school, this jar offers practical benefits without promising guaranteed outcomes. Its sturdy construction and thoughtful features aim to support your daily meal routine with convenient, on-the-go usability.
Q: How long does the wiwens Thermo Food Jar keep food hot or cold?
A: Hot up to 6 hours and cold up to 8 hours under typical conditions.
Q: Is the container leak-proof and easy to carry?
A: Yes. It features a silicone seal, threaded lid, hidden handle, and a folding spoon for portability.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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