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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Waterdrop Alkaline Lucid 10-Cup Pitcher, a thoughtfully engineered filter system designed for everyday refreshment. Its mineralized approach aims to elevate ordinary tap water by balancing its pH in the 8.0 to 9.5 range while preserving essential minerals. Built to deliver up to 100 gallons per filter, it supports ongoing use without frequent changes, helping you enjoy clean, consistently flavored water throughout the day.
The pitcher uses a 6-stage filtration process that targets common contaminants and tastes. It helps reduce chlorine and organic odors, while fluoride and heavy metals are addressed with third party verification. Along the way, mineral materials add zinc and calcium to your water, contributing to a well-rounded, approachable mineral profile you can savor at home, in the kitchen, or at the desk.
One of the standout outcomes is how the water can influence flavor experiences beyond hydration. The alkaline balance may subtly soften acidity and enhance sweetness in beverages, including coffee, tea, and mixed drinks, offering a more balanced taste profile without altering your water source.
Functional design supports real life use. A gravity induct indicator lights up to signal when it is time to replace the filter, so you stay informed without guesswork. The pitcher is made from high quality BPA-free plastic and features an ergonomic handle for comfortable handling. It uses a highly efficient Japan made activated carbon block filtration media to support consistent results. The unit fits inside standard refrigerators, and its dimensions are designed to help you plan space in advance. This model does not reduce TDS, so if low TDS is your priority you may want to consider other Waterdrop options.
Keep the pitcher clean with regular rinsing and replace the filter as indicated by the indicator light. Rinse before first use and follow standard care to maintain performance and taste quality.
Q: What pH range does the Waterdrop Alkaline Lucid pitcher achieve?
A: The pH can reach 8.0–9.5 depending on your tap water.
Q: Does this pitcher reduce TDS levels?
A: No, it does not lower TDS; it focuses on filtration and mineral addition.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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