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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Tiger JBV-A10U reimagines home cooking by enabling rice and a second dish to cook at the same time. The tacook synchronized cooking function uses a BPA-free tray that sits above the rice pot and leverages steam to gently cook vegetables or proteins, while keeping the rice flavors distinct and the textures intact.
With built-in MICOM (microcomputer) control, this rice cooker actively monitors temperature and adjusts heat for consistent results. A simple press of a button moves you from rinse to plated rice with minimal effort and minimal guesswork.
The JBV-A10U handles up to 5.5 cups of dried rice, yielding roughly 11 cups of cooked rice—plenty for family meals or meal prep. Four automated settings simplify everyday cooking: plain rice, brown rice, slow cook, and steam.
The inner pot is a 1.0 mm fluorine-coated aluminum surface for easier cleaning and better non-stick performance, while the keep-warm function holds finished rice for up to 12 hours.
Operates on 120V and is UL-certified for safety. The sleek white exterior fits contemporary kitchens, and the package includes a tacook BPA-Free tray, spatula, spatula holder, rice measuring cup, Tiger’s recipe book, and an instruction booklet.
This appliance emphasizes practical versatility and convenient timing. The described benefits are possibilities for streamlining routines and achieving consistent textures, not guaranteed outcomes, so you can decide what best fits your everyday meals.
Q: How does Tacook synchronized cooking work?
A: Tacook uses a BPA-free tray to cook the main dish with rice steam, keeping flavors and textures distinct.
Q: What capacity does the Tiger JBV-A10U offer and how long can it keep rice warm?
A: It cooks up to 5.5 cups of dried rice and keeps rice warm for up to 12 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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