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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Experience restaurant‑style crust with the THERMICHEF 14x20 Pizza Steel. Carved from a solid steel slab and designed for peak heat transfer, this 3/8 inch thick cooking surface delivers fast, even cooking in your oven, on the stove, or over the grill. Expect a blistered bottom, crisp edges, and a tender interior that hints at brick‑oven flavor, all without leaving your kitchen. Made in the USA, this steel prioritizes durability and dependable performance for pizza, flatbreads, and a wide range of dishes.
The generous 14x20 inch footprint and robust 3/8 inch thickness offer real versatility. Use it in the oven for a classic bake, on the stove for quick high‑heat sears, or on a grill to evoke a smoky, brick‑oven finish. It’s well suited for pizza, bread, roasted vegetables, and even smash burgers that benefit from a hot, even base.
Before the first bake, clean and season the surface to prepare it for best performance. After seasoning, you’ll notice a smoother, more forgiving finish that helps dough release and makes cleanup easier. With regular care (no soap after seasoning), the surface can develop a patina that supports repeatable results over time.
If you’re exploring a versatile tool that handles busy weeknights and weekend kitchen experiments, the THERMICHEF pizza steel is designed with that possibility in mind. Made in the USA, it combines rugged construction with practical performance to support your home cooking journey.
Q: What temperatures is the ThermiChef 14x20 Pizza Steel designed for?
A: Best used with typical home ovens up to 550°F and on grills; supports fast, even cooking.
Q: How do I care for the ThermiChef Pizza Steel?
A: Season before first use; clean and dry after use; lightly oil to maintain the surface.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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