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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Tea Forte Double-Walled Ceramic Kati Cup combines a refined, cool-to-the-touch exterior with a warm, inviting interior. This 12 oz tumbler is designed for loose leaf tea lovers who value both style and function. A removable stainless steel infuser basket sits inside, keeping leaves contained while you brew, and the matching lid helps trap heat during steeping for a richer aroma.
With a double-wall construction, the cup preserves warmth longer than a traditional mug, so you can savor your tea at the pace you prefer. When you’re ready to finish, rest the infuser basket on the lid to keep drips away from your surface, and enjoy a clean, effortless transition from steeping to sipping.
Key benefits come from thoughtful design. The infuser is extra-fine, which helps minimize loose leaf residue in your cup, delivering a cleaner drinking experience. The lid doubles as a practical accessory—use it to keep your tea hot while brewing, then set the basket on top to catch drips as you pour. The result is a polished, cafe-like moment at home.
Designed with both elegance and practicality in mind, this cup makes a thoughtful gift for tea enthusiasts and pairs nicely with Tea Forte’s Single Steeps collection for a curated flavor journey. It’s described as dishwasher-safe and microwave-safe, making cleanup and reheating straightforward for busy days or relaxed weekends alike. While you enjoy your preferred loose leaf blends, you can savor the sense of ritual and craftsmanship that the lotus-toned finish hints at, without sacrificing everyday usability.
In real-world use, imagine filling the cup with a favorite blend, sealing in the aroma, and watching the color deepen as the leaves unfurl. The secure lid keeps heat in during steeping, while the interior holds the leaves neatly in the basket—no wandering bits floating free. The cup’s balance and weight make it pleasant to hold, whether you’re sipping at your desk or enjoying a quiet moment on the couch.
Q: What is the capacity of the Tea Forte Kati Cup?
A: It steeps 12 oz of loose leaf tea in a single serving.
Q: Is the Kati Cup safe for dishwasher cleaning and microwave reheating?
A: Yes—it's designed to be dishwasher-safe and microwave-safe per product specs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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