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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for both home and office use, this 4-piece kit blends traditional craftsmanship with practical everyday usability. The thick porcelain matcha bowl invites the vibrant green of ceremonial-grade matcha to shine, while the vertical pattern frames the tea’s hue like a living work of art. A refined bamboo whisk (chasen) and a matching bamboo scoop provide reliable tools to measure, whisk, and pour with confidence. The ceramic chasen holder keeps each piece neatly arranged, reducing clutter and making it easy to start your ritual in seconds.
Care and practicality are built into the experience: microwave and dishwasher safety for the bowl, straightforward cleaning for the bamboo components, and a ceramic holder that remains stable on your counter. Whether you’re preparing a quiet morning cup, a quick office break, or a small tasting at a cafe, this kit aims to support your moment of focus. It’s a thoughtful gift idea for matcha lovers who value tactile, ritual-friendly tools without sacrificing ease of use.
Use the bowl to showcase the tea’s natural color, whisk to a creamy froth, and measure with confidence using the scoop. The compact, all-in-one design travels well for tastings or in-store demonstrations, while the materials offer a balance of durability and eco-conscious appeal. The kit invites you to explore different whisking speeds and water temperatures to find a personal prep rhythm—possibilities rather than guarantees for perfect brews every time.
In short, the TANG PIN Matcha Set is crafted to support simple, mindful preparation at home, in the office, or behind the counter, helping you enjoy a moment of clarity with each cup.
Q: What’s included in the 4-piece TANG PIN Matcha Set?
A: A porcelain 15 oz bowl, bamboo whisk, ceramic chasen holder, and bamboo scoop.
Q: Is the bowl microwave and dishwasher safe?
A: Yes—the porcelain bowl is microwave and dishwasher safe for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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