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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the SUSTEAS Stove Top Tea Kettle, a thoughtfully designed teapot built to enhance your everyday tea and coffee rituals. Its vibrant green finish pairs with a robust, food grade stainless steel body to deliver a reliable boiling companion on your kitchen stove. The kettle blends practical features with an elegant presence, making it suitable for both daily use and special occasions.
Designed with real-life use in mind, this kettle focuses on comfort, safety, and performance. You’ll notice the cool touch handle and push button pouring, which help you control every pour without the risk of contact with hot surfaces. The generous size supports small or large tea moments, letting you treat family and guests without repeated boils.
These thoughtful additions translate to a calmer, more predictable brewing experience, whether you’re preparing a quick cup or hosting a tea session for friends.
The kettle’s capacity is sized for family use, with a maximum boiling capacity of 2.64 quarts and a visually striking 3 quart appearance for larger gatherings. The robust construction aims to provide steady performance while you focus on brewing rather than babysitting the flame.
While the kettle emphasizes ease and reliability, it also reminds users to monitor heat levels to help preserve the pot’s finish over time.
With a 1-year assurance, SUSTEAS offers confidence in your purchase, while you enjoy a stylish and practical addition to your kitchen.
For longevity, avoid very high heat, and follow simple care practices to keep the exterior and interior looking new. Note that stainless steel surfaces can heat up quickly, so keep an eye on the flame to protect the finish and ensure a longer lifespan.
In short, the SUSTEAS Stove Top Tea Kettle combines practical features with everyday elegance, presenting a balanced option for tea enthusiasts who value safety, efficiency, and a touch of style in the kitchen.
Q: Is the kettle compatible with induction cooktops and what is its capacity?
A: Yes, it works on induction and other cooktops; it holds up to 2.64 quarts and includes a loud whistle to signal boil.
Q: What’s included with the kettle?
A: Includes a cool-touch handle, push-button pour, 1 heat resistant mitt, and a gift-ready box.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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