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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
From the moment the water begins to shimmer, this kettle blends speed with everyday durability. The interior 18/8 stainless steel includes the spout and lid, while all components that contact water are BPA-free, offering reassurance with every brew. The exterior wears a scratch-resistant electroplated finish, keeping its vintage-inspired look intact through daily use.
Powered by a robust 1500W element, it can bring up to 1.7 liters to a boil in roughly 5–6 minutes. That speed is paired with smart safety: auto shut-off and anti-dry boil help you stay focused on the moment, while the one-touch switch with an LED indicator is easy to spot, even in dim light.
The kettle nods to classic aesthetics while offering contemporary pragmatism. A clear, easy-to-read thermometer lends a touch of old-world character and guides you to your preferred brewing moment. The ergonomic heat-resistant PP handle stays cool to the touch, making pouring comfortable. A honeycomb filter and a V-shaped, gathering spout help direct water precisely where you want it, reducing drips on the surface below.
Beyond its looks, the lift-off lid and wide-diameter body simplify cleaning. A snap-fit lid design adds stability during pouring, while the base integrates storage and a non-slip footprint for steady placement. This kettle is built to complement both modern and retro kitchen styles.
Q: What is the capacity and power of the SUSTEAS Electric Kettle?
A: It holds 1.7 liters and heats quickly at 1500W, suitable for multiple cups.
Q: Does it have safety features?
A: Yes, it includes auto shut-off and boil-dry protection, plus an LED indicator.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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