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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The SUSTEAS Cold Press Juicer is a compact, quiet machine designed to extract juice from whole fruits and vegetables with minimal effort. Powered by a 300W motor and slow mastication, it aims to maximize juice yield while preserving flavor and texture.
Its large 5.3 inch feed chute lets you drop in whole apples, carrots, leafy greens, and citrus, saving prep time. The dual cups hold about 18.5 oz of juice and 15.5 oz of pulp, enabling convenient batches for smoothies or sauces. The combined capacity reaches up to 50 oz, making it suitable for everyday use or small gatherings.
One button operation is paired with a safety design: tighten the lid to start, and the machine automatically stops if the lid is opened. A reverse mode helps prevent clogs, while slow extrusion minimizes heat and oxidation, enhancing flavor.
What you can juice includes apples, carrots, oranges, watermelons, ginger, celery and tomatoes. This machine is versatile for hydration, flavor bases, and homemade blends, depending on your recipes.
Maintenance and support: ensure the lid is fully closed and locked before use. Avoid juicing highly acidic fruits to prevent rotor corrosion, and consult the manual if you encounter persistent issues.
Overall, the SUSTEAS juicer blends practicality with sensory appeal, offering a convenient way to enjoy fresh flavors at home while keeping expectations flexible and focused on your needs.
Q: What can I juice with the SUSTEAS Cold Press Juicer?
A: Juice a wide range of produce, including apples, carrots, oranges, watermelons, ginger, celery, and tomatoes.
Q: Is the juicer easy to clean and maintain?
A: Yes. The integrated hopper and screen simplify setup, and a cleaning brush speeds up post-juicing cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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