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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Engineered for serious hydration, the Quencher H2.0 combines a rugged yet refined recycled stainless steel body with a generous 64 ounce capacity. The large volume means fewer refills during long days, road trips, or outdoor adventures, while its balanced weight makes it comfortable to carry. The double wall vacuum insulation delivers a cool bite to your water or a warming touch to a hot drink, helping you stay focused on the moment rather than chasing a beverage break. The finish feels smooth in your hand and the lid seals with a confident click when you close it for travel.
Imagine your day from dawn to dusk. The Quencher sits beside you on the morning commute, ready for a quick sip when the caffeine wears off. Between meetings and workouts, reach for a refreshing icy stream without hunting for a bottle. At outdoor events or weekend trips, the generous capacity means fewer refills and more time enjoying the moment. It pairs well with backpacks and gym bags, offering meaningful capacity without adding bulk.
Feel the cool touch of the steel, hear the quiet lid click as you seal it, and notice the weight reassure you of its durability. With easy dishwasher safe cleaning, maintenance stays simple, letting you focus on the activities you love.
Actual temperature performance may vary with external conditions and beverage type. The Quencher offers a flexible hydration option designed to complement your daily routine, without promising guaranteed results.
Q: Is this tumbler leak-proof?
A: The FlowState lid offers a leak-resistant seal in its full-cover setting, helping prevent spills when you’re on the move.
Q: Can I use this for hot and cold drinks?
A: Yes, double-wall vacuum insulation helps maintain temperature for hours, though actual results vary by beverage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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