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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for everyday motion and moments of pause, the SPLMIFA travel mug blends durable stainless steel with thoughtful insulation. Crafted from high-quality 304 stainless steel and built with a double-wall design, this cup remains BPA-free and ready for your routine. Expect beverages to stay hot for up to 6 hours and cold for up to 8 hours, helping you enjoy warmth or refreshment longer during commutes, meetings, or outdoor adventures.
Versatile sizes for different rituals
Choose between two handy capacities: 12oz (380ml) or 17oz (510ml). The elegant, lightweight silhouette fits comfortably in car cup holders and a variety of daily activities—from early coffee runs to desk-side tea, or a quick tea break on a hike. Whether you’re at home, in the office, or traveling, this cup is designed to keep pace with your day.
The mug features a slim profile and a textured silicone surface for a confident, non-slip grip. A non-slip base helps prevent tipping on smooth surfaces. The wide mouth makes cleaning a breeze and allows for easy ice addition, while keeping the form compact enough for travel.
The eco-friendly flip-open lid seals tightly with a silicone ring to minimize leaks and spills. A dedicated drinking hole enables direct sipping, while a small straw option provides flexibility. A soft silicone sleeve around the body enhances grip and comfort during long days away from home.
Beyond daily practicality, this mug offers a thoughtful gift choice for birthdays, holidays, or special occasions. If you run into any questions or issues with your purchase, reach out—friendly support is part of the SPLMIFA experience.
Note: This mug is designed for everyday beverages and is not suitable for microwave use. For best results, hand wash only.
Q: What sizes does the SPLMIFA travel mug come in?
A: Available in 12oz (380ml) and 17oz (510ml); choose the size that fits your routine.
Q: Is the mug leak-proof and dishwasher safe?
A: Lid seals to prevent leaks; hand wash recommended; not dishwasher safe.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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