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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your standing time a gentle upgrade with the SoftDuo Kitchen Mat two-piece set. These mats blend a cushioned foam layer with a durable PVC surface to create a comfortable base for tasks that keep you on your feet. The result is a soft, supportive feel underfoot that can help you maintain a steadier posture as you move through kitchen prep, dishwashing, or laundry routines.
Durability and practicality go hand in hand here. The two mats can be used separately to cover multiple hotspots, or joined for a larger uninterrupted surface. Built with thick foam and a robust top layer, they’re designed to endure daily use in high-traffic areas while staying supportive week after week.
Care is straightforward. The waterproof surface resists moisture, oils, and common spills, making cleanup quick and simple. A damp cloth or a handheld vacuum is often enough to restore their neat appearance, saving you time and helping the mats look fresh for years.
Imagine standing at the sink for dish duty, prepping vegetables at the counter, or crafting a workstation in a home office. The soft, supportive foam underfoot can help you keep comfortable during long meals-prep sessions or multi-tasking chores, while the textured top offers grip and confidence as you move.
While no single product guarantees outcomes, the SoftDuo mats offer a practical way to introduce comfort and stability into everyday standing tasks. They’re a versatile addition to kitchens, laundries, offices, and more, designed to adapt as your space and routines evolve.
Q: What is included in the SoftDuo Kitchen Mat set?
A: The set includes 2 cushioned mats that can be used separately or together to fit different spaces.
Q: How do I clean and maintain the mats?
A: Wipe with a damp cloth or use a handheld vacuum for easy upkeep and long-lasting durability.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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