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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
In a vibrant red glaze, this bold ceramic mug invites you to savor your beverages with more presence. Its generous 28 ounce capacity supports longer sipping moments, whether you are at home or in the office, without constant refills. The mug is made from AB-grade porcelain and is designed for everyday use while remaining easy to clean.
The mug spans about 3.9 inches in diameter and stands 6.3 inches tall, weighing roughly 1.8 pounds when full. The extra large capacity is ideal for coffee, tea, or cocoa, with a sturdy handle that fits a comfortable grip. The durable glaze and smooth interior are easy to wipe clean.
Whether you are brewing morning coffee, winding down with tea, or sharing cocoa with a family member, this mug keeps beverages at the right warmth longer. It also makes a thoughtful gift when filled with candy, pens, or mini treats for DIY projects or celebrations.
Care, durability, and warranty: Smilatte is committed to high-quality packaging and reliable service. The mug is designed for durable daily use, and Smilatte offers replacements for products damaged by non-human factors within 30 days of purchase, providing added peace of mind.
The exterior red glaze gives a vivid, modern look while the interior glaze remains smooth to facilitate cleaning. The rounded rim provides a comfortable sipping experience, and the mug’s wide opening helps aroma reach the senses as you pour.
Choosing Smilatte means embracing a practical, visually appealing mug built for daily life. It blends form and function, offering a statement piece for your beverage routine without overpromising results, but presenting real possibilities for enjoyable moments.
Q: What is the capacity of the Smilatte 28 OZ Extra Large Ceramic Mug?
A: The mug holds 28 ounces, ideal for generous servings of coffee, tea, or cocoa.
Q: Is this mug dishwasher and microwave safe?
A: Yes, it is AB-grade ceramic and safe for dishwasher, microwave, oven, and freezer use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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