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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This 6-pack pairs everyday practicality with a touch of modern style. Crafted from food-grade silicone and BPA-free, these mats are designed to protect counters and tabletops from heat while remaining easy to clean and store. They won’t absorb odors or oil stains, making them a reliable companion for busy kitchens and dining spaces. While they perform best with hot dishes, pans, or mugs, direct contact with open flames is not advised.
In real-life use, you’ll notice the mats bend and flex with ease, making room for different dish sizes. A quick touch reveals a soft, grippy surface that helps prevent slips when you’re placing a hot pot on the counter or lifting a mug from the table. The range of temperatures accommodates typical kitchen tasks, from reheating leftovers in the microwave to chilling a tray in the fridge, all without warping or unpleasant smells.
Care and storage notes: a faint smell may be noticeable when first unsealed; airing them for a few hours usually resolves it. If you’re sensitive to odors, a quick rinse and a dry air-out before first use is helpful. When not in use, the mats can be hung or stacked neatly to keep your countertop tidy.
Overall, the SMARTAKE trivet mats blend practical heat protection with a modern, minimalist look that fits well in most kitchens. They offer flexibility for a variety of tasks, from protecting surfaces during mealtime to acting as a convenient drying or serving mat, all while keeping the space organized and easy to maintain.
Q: What’s included in the SMARTAKE 6-Pack Silicone Trivet Mats?
A: Six mats in three patterns, 8 inches in diameter, 1/4 inch thick, black finish for versatile use.
Q: Are these mats easy to clean and safe for hot cookware?
A: Yes. They are food-grade, BPA-free, heat-resistant up to 480°F, and dishwasher-safe.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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