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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Savora 12oz Heated Coffee Mug, crafted for tea and coffee lovers who value warmth, aroma, and a consistent sip from first pour to the last. The IntelliHeat system works with a SmartSense wireless charging dock to hold your drink at a precise 135°F, a sweet spot that often helps flavors unfold with balanced sweetness, acidity, and body. No app, no fuss—just reliable warmth that travels with you from desk to living room.
The full setup arrives ready to use: a ceramic mug with an integrated heating element, a glass-topped wireless charging dock, a ceramic lid to trap heat, a 30W USB-C adapter, and a 1.5 meter USB-C cable. The built-in breathing LED indicator shows when the temperature is being maintained, so you know when your beverage is ready for its next sip. The look is refined, with a weighty feel and a smooth matte finish that complements your table or workstation.
Simply pour your beverage, place the mug on the dock, and let the system do the hard work. The LED indicator breathes to show active warmth, while the ceramic body provides a satisfying hand feel and steady grip. The setup is designed to be intuitive—no apps, no menus, just a dependable temperature that supports your daily routine.
Designed with quality materials and thoughtful craftsmanship, the mug offers a refined silhouette that fits comfortably in hand and on your desk. The ultra-thin yet durable SmartSense platform is engineered to stay discreet while delivering steady performance, making it suitable for home, office, or travel use.
All Savora products are backed by a lifetime warranty for normal use, reflecting a commitment to long-lasting design. The combination of heat retention, simple controls, and a modern aesthetic makes this mug a reliable companion for coffee lovers and tea enthusiasts alike. With color options that suit different spaces, it can blend with a minimalist setup or stand out as a tasteful accent on your desk.
Q: How does the IntelliHeat system maintain warmth?
A: The built-in heater and sensors keep the mug near 135°F, adjusting to your sip pace without constant reheating.
Q: What is included in the Savora 12oz heated mug package?
A: Ceramic mug with integrated heater, SmartSense wireless dock with glass top, ceramic lid, 30W USB-C adapter, and USB-C cable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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